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Why is there no VAT on my order confirmation or Invoice?Due to our small business status here in Germany where our business is registered, in accordance with Section 19 UStG, we do not charge sales tax and therefore do not report it. If you live anywhere but Germany you might be charged VAT or a similar tax upon customs clearance in your home country.
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Who does our Fulfillment and Shipping?All our great apparel and accessories are fulfilled and shipped through Prinful / Printful® Inc. Lidostas Parks, Marupes Novads, LV-2167, Lettland
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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